call-center jobs in Kuwait City

with the Call Center Supervisor and team members to enhance overall customer service quality...

, first call resolution, and customer satisfaction scores. Identify training needs...

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction. Offer appropriate details about the company using relevant tools and software to infor...

utilizing Remedy call management software and other tools, to log and manage trouble tickets... Must have the technical ability to accurately determine call routing for trouble tickets that cannot...

Role & Responsibilities: Customer Service & Call Center Operations: Lead and manage... the customer service department and call center operations to ensure timely and effective...