call center jobs in Kuwait

Long Description Job Summary The Call Center Agent is responsible for directing... related to the service center Solving customers problems related to delivery and showroom...

Call Center Agent Job Location : Kuwait Job description : Handle inbound... system to ensure records are current and complete. Collaborate with the Call Center Supervisor...

Long Description Job Summary Senior Call Center Agent is responsible for responding... for leading the shift during team leader absence. Responsible for new Call Center Agent training...

with the Call Center Supervisor and team members to enhance overall customer service quality...

Purpose and Scope of the Job: Under the direct supervision, the call center agent... or follow-up and return call Route all calls to and from the call center. Routinely checks the...

, first call resolution, and customer satisfaction scores. Identify training needs...

Long Description Job Summary Call Centre Agent is responsible for responding... most positive way possible Escalate cases that require intervention by Shift in Charge or Call Centre...

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction. Offer appropriate details about the company using relevant tools and software to infor...

utilizing Remedy call management software and other tools, to log and manage trouble tickets... Must have the technical ability to accurately determine call routing for trouble tickets that cannot...

utilizing Remedy call management software and other tools, to log and manage trouble tickets... Must have the technical ability to accurately determine call routing for trouble tickets that cannot...

Role & Responsibilities: Customer Service & Call Center Operations: Lead and manage... the customer service department and call center operations to ensure timely and effective...

and reporting structure. Constantly improve the efficiency of the Call Center and its utilization...

, customers, and colleagues – at the center of everything we do. We are guided by our values... that we call our Three Absolutes – prioritizing Safety, Ethics, Quality...

with a comprehensive background in Cisco ACI, Cisco DNA Center, SD-Access, Cisco ISE, CUCM, Palo... solutions in data center environments. Utilize Cisco DNA Center for network automation, assurance...

for driving sales of PBX systems, headsets, call center platforms, and digital service solutions... products such as 3CX, Yeastar other PBXs, Contact Center solutions, and professional call center...

– passengers, customers, and colleagues – at the center of everything we do. We are guided... by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality...